Customer Service Advisor, Data Entry Operator, General Clerk, Payroll Officer, Typist, Word Processing Operator.

After successful completion of this qualification, students may have the opportunity to progress into BSB40215 Certificate IV in Business.

Students are required to have access to a computer and the Microsoft Office suite with the ability to access and utilise databases.

Credit may be assigned for the recognition of equivalence in content and learning outcomes between different types of learning and/or qualifications. Credit reduces the amount of learning required to achieve a qualification and may be acquiredthrough Credit Transfer or Recognition of Prior Learning (RPL).

FOR DOMESTIC:

There are no formal entry requirements for this qualification.

Students applying to access funded places will be required to meet the eligibility requirements applicable to the funding program, this may include undertaking a Language, Literacy and Numeracy test.

FOR INTERNATIONAL:

Students must be over 18 years of age. Student visa applicants are required to provide the results of an English language test. ASMI will accept test results from the following specified English language tests for student visa purposes taken in any country:

• The TOEFL Paper-Based Test (TOEFL PBT)
• Pearson Test of English (PTE) Academic
• Cambridge English: Advanced (CAE) test (also known as Certificate in Advanced English).

Students are required to reach a minimum level of English: IELTS 5.5 (with no individual band less than 5.0) or TOEFL 530 or ISLPR 2+. For further advice or assistance, please contact the International Student Manager.

FOR DOMESTIC:

Traineeship (including School-Based) – offered in Queensland, workplace based (combination of training and assessment delivery methods, including written assessment, portfolio of evidence, logbook and practical observation), 12 months full time or 24 months part time. For more information about traineeships, please refer to the Apprenticeships Info website.

Distance / Online Learning – offered in Australia, online based (combination of training and assessment delivery methods via correspondence and online learning, including written assessment, portfolio of evidence, and practical observation), 12 months part time.

RPL – offered in Australia, external based (combination of assessment of written evidence, practical observation and competency conversations), duration and fees will be determined by quality of evidence submitted and amount of gap training required.

FOR INTERNATIONAL:

Classroom Based – offered in Brisbane and Sydney, combination of classroom and online delivery (combination of training and assessment delivery methods, including written assessment, portfolio of evidence and practical observation), 23 weeks full time.

RPL – offered in Australia, external based (combination of assessment of written evidence, practical observation and competency conversations), duration and fees will be determined by quality of evidence submitted and amount of gap training required.

FOR DOMESTIC:

Traineeship – Student contribution fees of $1,120.00 are applicable (trainees eligible for concessional prices are required to pay 40% of the student contribution fees).

Distance / Online Learning (Fee for Service) – Administration Fee: $30.00, Tuition Fees: $1,500.00.

Distance / Online Learning (Certificate 3 Guarantee – for eligible students) – Contribution Fees: 180.00, Concessional Contribution Fees (for eligible students): $125.00. Refer to the Certificate 3 Guarantee Fact Sheet for more information.

FOR INTERNATIONAL (BRISBANE):

Classroom Based (Fee for Service):

Option 1 (23 weeks stand alone): Administration Fee: $100.00, Resource Fees: $200.00, Tuition Fees: $2800.00

Option 2 (47 weeks Certificate III, IV in Business): Administration Fee: $100.00, Resource Fees: $400.00, Tuition Fees: $6100.00

Option 3 (73 weeks Certificate III, IV, Diploma in Business): Administration Fee: $100.00, Resource Fees: $600.00, Tuition Fees: $9000.00

FOR INTERNATIONAL (SYDNEY):

Classroom Based Delivery 23 Weeks (Fee for Service): Resource Fees: $250.00, Tuition Fees: $4500.00

Students must successfully complete one mandatory core unit in order to achieve this qualification:

• BSBWHS302 Apply knowledge of WHS legislation in the workplace

Students must successfully complete 11 elective units of competency in order to achieve this qualification:

• BSBCUS301 Deliver and monitor a service to customers
• BSBDIV301 Work effectively with diversity
• BSBINM301 Organise workplace information
• BSBINN301 Promote innovation in a team environment
• BSBITU302 Create electronic presentations
• BSBITU303 Design and produce text documents
• BSBITU309 Produce desktop published documents
• BSBSUS401 Implement and monitor environmentally sustainable work practices
• BSBWOR301 Organise personal work priorities and development
• BSBWRT301 Write simple documents
• BSBITU306 Design and produce business documents

Elective unit selection may be contextualised to business requirements. All electives chosen must contribute to a valid, industry-supported vocational outcome.

Domestic – Download

International (Brisbane) – Download

International (Sydney) – Download