Course Description
cert iii in community services

This qualification reflects the role of entry-level community services workers who support individuals through the provision of person-centred services. Work may include day-to-day support of individuals in community settings or support the implementation of specific community-based programs. At this level, work takes place under the direction of others, and supervision may be direct or indirect. Work may take place in a range of community services organisations

Residential Support Worker, Community care worker, Client Contact,Weekend Recreational Activities Officer, Welfare Support Worker,Support Worker (Community Services), Neighbourhood Centre Worker, Youth Worker, Youth Housing Support Worker.

After successful completion of this qualification, students may have the opportunity to progress into CHC52015 – Diploma of Community Services or CHC52115 – Diploma of Community Development.

Students are required to have access to a computer with suitable word processing software and will require access to the internet for research purposes.

Credit may be assigned for the recognition of equivalence in content and learning outcomes between different types of learning and/or qualifications. Credit reduces the amount of learning required to achieve a qualification.

Students must undergo a working police check and have a valid blue card before undertaking work placement. For further information, please visit

Students applying to access Certificate 3 Guarantee funded places will be required to meet the eligibility requirements applicable to the funding program.

Certificate 3 Guarantee Funding Eligibility

  • Queensland resident
  • Aged 15 years or over who is no longer at school (with the exception of VET in Schools students)
  • Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.
  • Prospective students must not have or be enrolled in a certificate III or higher-level qualification, not including qualifications completed at school and foundations skills training.
  • Currently working in the community services sector

Workplace Based – offered in Brisbane, classroom and workplace based (combination of training and assessment delivery methods, including written assessment, portfolio of evidence, logbook and practical

RPL – offered in Australia, external based (combination of assessment of written evidence, practical observation and competency conversations), duration and fees will be determined by quality of evidence submitted and amount of gap training required. For more information on the RPL process please visit our

Option 1 – (Certificate 3 Guarantee Funding*):
Concessional $42.00 [Admin Fee: $30.00 + Tuition Fee: $12.00]
Non-Concessional $54.00 [Admin Fee: $30.00 + Tuition Fees: $24.00]

Option 2 – (Fee For Service) 

Administration Fee: $30.00,Tuition Fees: $3000.00

*Certificate 3 Guarantee funding fee available to eligible participants only. Concessional participants – Aboriginal or Torres Strait Island/ health card card and Pensioner card holders

  • CHCCCS016 – Respond to client needs
  • CHCCOM005 – Communicate and work in health or community services
  • CHCDIV001 – Work with diverse people
  • HLTWHS002 – Follow safe work practices for direct client care
  • HLTWHS006 – Manage personal stressors in the work environment
  • CHCCDE003 – Work within a community development framework
  • CHCCOM001 – Provide first point of contact
  • CHCDIV002 – Promote Aboriginal and/or Torres Strait
  • CHCPRT001 – Islander cultural safety
  • CHCVOL001 – Identify and respond to children and young people at risk
  • CHCLEG001 – Be an effective volunteer Work legally and ethically
  • HLTAID003 – Provide first aid

Brochures – Download

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