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Australian Skills Management Institute (ASMI) Commitment to Quality
At the Australian Skills Management Institute (ASMI), we take pride in the quality of our training and assessment services, as well as in the issuance of certification documentation within our registration scope.
We strictly adhere to the Standards for Registered Training Organisations in all aspects of our operations, including training delivery, assessment decisions, and certification processes.
ASMI is committed to informing learners of their rights, which include:
We believe in delivering high-quality products and services that meet or exceed client expectations, all while maintaining competitive pricing. Our individual commitment to following company policies ensures we get it right the first time, every time. As a team, we continuously seek to enhance our offerings for the future.
ASMI recognizes the importance of robust quality systems, and we are dedicated to full compliance with the Standards for Registered Training Organisations 2015. Our team includes experienced professionals who understand these standards and the registration processes thoroughly.
Our philosophy centers on continuous improvement and a quality-at-the-source mentality. We foster innovation and independent thinking, leading to enhancements in our processes, services, and product quality.
All ASMI clients have the right to access our Grievances, Complaints, and Appeals process.
For more information, please refer to our policy and procedure available in the Policies and Procedures section.
Certification Documentation Policy
At ASMI, we are dedicated to issuing certification documentation solely to learners who have demonstrated competency in the qualifications and units of competency they have completed.
Learners can request replacement certification documents through our administration office.
For more details, please refer to our policy and procedure in the Policies and Procedures section.
Additionally, we offer attestation services for your certificates through a Notary Public and the Department of Foreign Affairs and Trade for students planning to travel or work overseas.
When applying for a program at ASMI, every student is required to complete a Student Application and Enrolment form. This form serves as a contract between the student and ASMI for the delivery of vocational training and assessment services, and it provides essential information to help us tailor our support services to meet individual needs.
The form includes sections for previous work experience, prior study, and disability information. ASMI staff consider this information when assessing the level of support required. We may reach out to students for additional details or to arrange a meeting, if necessary.
Additional support services may include:
For further details, please consult the policy and procedure available in the Policies and Procedures section.
If you are a current student seeking additional support during your studies, please contact the administration office for guidance.
Commitment to Delivery
At ASMI, we are dedicated to delivering high-quality education and training services that empower our students to achieve their goals. Our commitment to delivery encompasses:
Consistent Excellence: We strive to maintain high standards in our teaching methodologies and assessment practices, ensuring that every learner receives an exceptional educational experience.
Responsive Support: We provide tailored support services to meet the diverse needs of our students, fostering an inclusive environment where everyone can thrive.
Continuous Improvement: We regularly evaluate our programs and processes, seeking feedback from students and staff to enhance our offerings and adapt to changing needs.
Engagement and Communication: We prioritize open communication and collaboration, ensuring that students are informed and engaged throughout their learning journey.
Through these commitments, ASMI aims to create a dynamic and supportive educational environment that prepares our students for success in their chosen fields.
Australian Skills Management Institute (ASMI) commenced as a Registered Training Organisation (RTO) in 2009. We offer 45 Vocational qualifications (please see our courses page) to both local and international students. We are proud of our range of courses and study and assessment options which will assist students to build strong skills and experience which will assist to enter the job market or increase skills and knowledge for those who are current workers.
We acknowledge the traditional owners of the land on which we live and work.
Level 8, 269 Wickham Street, Fortitude Valley, 4006, QLD, Australia
Level 2, 222 Pitt Street, Sydney, NSW , 2000, Australia
Monday
8:30am - 5:00pm
Tuesday
8:30am - 5:00pm
Wednesday
8:30am - 5:00pm
Thursday
8:30am - 5:00pm
Friday
8:30am - 5:00pm
Saturday - Sunday
Closed
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RTO Number: 32217 | CRICOS Provider Number: 03442E
